Frequently Asked Questions

The medication dispenser holds 48 medication doses. Typically, the dispenser is refilled once every two weeks.

Medications can be filled from dose sachets, pharmacy packaging, or both. In addition to regular medications, the dispenser can also be filled with medication courses and as-needed medications.

The medication dispenser can dispense a client's medications that are delivered in dose sachets and transferred to medicine cups during refilling, or medications filled into cups from pharmacy packaging.

The dispenser can also dispense liquid or powder-form medications.

The Axitare medication dispenser dispenses medications easily and safely in a medicine cup. The dispenser guides the client through medication intake (voice and speech prompts addressing by name, language options) and the user is not even required to press a button.

The medicine dispenser is intended for home care clients who have a regular medication regimen and need support with medication management. Clients with memory diseases or Parkinson's disease are examples of those who benefit from the medicine dispenser, but all clients for whom medication-related home visits can be replaced by the medication dispenser will benefit. The medicine dispenser supports the client's independence and self-determination.

The medicine dispenser reminds the client about their medication with a clear and friendly voice.

The medication dose is presented in a familiar medicine cup. Simply pick up the dose from the cup — no buttons need to be pressed. If a medication dose is not taken, the nurse is notified and will make contact if necessary.

The medicine cup is a familiar and safe way to take medication. With a medicine cup, the risk of medication dropping is minimised as the dose can be taken directly from the cup without placing tablets in one's hand or on a plate.

According to our research (n=500), 2/3 of home care clients' family members would prefer medicine cups over dose sachets for medication dispensing.

The medicine dispenser frees nurses' time from medication dispensing visits to other client work. This allows focus to be directed towards clients who need the most physical assistance. In addition, the time-bound nature of home visits can be eliminated, making resourcing easier and reducing peak scheduling pressures.

Medicine dispenser users take their medications on time 99% of the time. Forgotten or missed doses can be dispensed remotely, ensuring that medication management is carried out as planned. The correct dose is presented at the correct time. The care organisation has up-to-date information on medication adherence, which provides security for the client.

Medication management is carried out as planned with the medicine dispenser. Approximately 99% of medication doses are taken on time, and the majority of missed doses are dispensed remotely by the nurse.

This optimises the number of physical home visits while minimising the number of unplanned visits. A client organisation operating 600 medicine dispensers has reported having only approximately 10 Axitare-related unplanned visits per month.

In supervised medication intake, the nurse dispenses the medication dose remotely during a video call.

A rotatable and zoomable camera assists the nurse in guiding the client and also serves as a tool for assessing functional capacity. Supervised medication intake can also be conducted during a physical nurse visit.

Axitare has over 5,000 users in Finland and Denmark, and the number is continuously growing. The majority of wellbeing services counties use the Axitare solution.

Yes. The Axitare medicine dispenser has battery backup and operates for 24 hours without mains power. Supervised medication intake via video connection also works on battery backup.

If a medication dose is not taken, an alert is sent to home care. Home care then contacts the client and can, if necessary, dispense the missed medication dose remotely.

The nurse can dispense take-away medication doses before departure. The medicine cups are then covered with lids and labelled with when the dose should be taken.

Medication courses and as-needed medications, such as pain relief, can be filled into the dispenser just like other medication doses. The nurse can dispense pain medication remotely at their discretion. This way, all medications can be dispensed from the same system easily and safely. Medication courses can be scheduled and dispensed automatically.

The remote care system is cloud-based software that works via a browser, either on a computer or mobile device. It is the nurse's and home care organisation's interface to the Axitare system.

Through the system, the device inventory and individual client medication lists are managed, video calls to clients are conducted, and alerts are handled.

Axitare's phone support is available with just a phone call every day of the year from 7am to 10pm.

The care organisation can create a family member user account in the system. The family member user has the ability to make video calls to their loved one.

Remote doctor's appointments can be conducted via Axitare. This depends, however, on the wellbeing services county and the practices of each individual county.

The Axitare medicine dispenser with remote care enables a video connection in which the nurse, client, and client's family member are all present.

At the moment, reminders cannot be displayed on the Axitare medicine dispenser screen.